The Baronial Chatelaine is Lady Elena Anthony (Jackie Leitch). You can email her on Chatelaine@ynysfawr.lochac.sca.org.
The Chatelaine, also called the Hospitaller, is the first point of contact for newcomers to the SCA. She provides information and welcome, and will either answer your questions or introduce you to someone who can.
The Chatelaine works with the Keepers of the Gold Key, who loan out garb (clothing) and feasting gear (plates and cutlery) to assist with attending your first events.
The Kingdom Hospitaller is Mistress Anne de Tournais.